Testimonials

Customer Service

Ben Eberts

“I just wanted to take a moment to recognize two of your associates for the outstanding customer service I received. I spoke with a Heather in customer service when I initially called (didn’t get her last name) about an older Bag End speaker cabinet I was having trouble finding the specs and history on, she was very helpful in trying to work with me and get me the information, eventually having to escalate my request to one of your tech support reps named Dan Saraceno who was also extremely helpful in getting back to me with all the information and history I had requested. In my opinion these two associates went above and beyond to provide me with excellent customer service and were VERY quick in getting back with me. In short, I was blown away with their response time and I just wanted to recognize the two of them and let you know I appreciate your company and the people you have working for you.”

Thanks so much,
Ben Eberts
Bass player for 22 years

Bryan Stewart

“I live in the UK. I own two of your bass cabs, a Q10BX-D and a D10BX-D. I have recently put my James Demeter pre amp and Crown power amp into an 18mm birch-faced ply sleeve I built myself and want to cover it in the same deep red carpet as the cabs. I am using this equipment at a festival on 23rd July. The sleeve is the same width as the cabs , 22.5 inches deep and 12.5 inches high. Please could you sell me sufficient of your Deep Red carpet to cover my sleeve? If so how much would you charge me and are you able to ship it in time for the 23 July? The shipping in this time is not critical, but it would be great if you could.

“Your cabs are simply the most musical I have ever used. It’s not the bandwidth nor the power handling there is something else going on. You know like a perfectly tuned drum. They simply sound great.”

In the past I needed to buy some new drive units and dealt with Craig Lockwood. Like you, he was a great help. If he is still with you please pass on my regards.” Cumbria, UK

Chris Cristino

“I purchased my first Bag End Speaker (S15X-D) in 2000 and it is still going strong. Not only do you make a great product, but you stand behind your warranty and provide great service.

Case in point:
Several years ago, I purchased an S12-D to attain a nice, warm mid-range tone for use in a trio situation, which provided ample flexibility at a moderate volume level. Recently, I discovered that the Speaker had no output. After contacting Bag End by phone (no such thing as voice mail here…real people always answer the calls), they immediately shipped out a replacement unit, advised me to use the original packing to return the defective speaker, diagnosed the problem and subsequently informed me that it was under the 6 year warranty and that no charge would be incurred for the replacement speaker. Amazing, but not surprising for a Company with their impeccable reputation.

Thank you, Craig and Tera, for taking my calls, answering my questions and standing behind your company policy. I will always be a lifetime customer and continue to endorse your products!”

Dante Fire

Dante Fire uses Bag End D10X-D and Q10X-D musical instrument series cabinets.

Dante Fire CD and Message to Bag End

Deep Red, Musical Instrument Series

Brad Johnson

“Thanks to a pm asking if I’d be interested in selling my rare sealed Bag End S10X-D, it dawned on me that I’d only taken it on a couple of low volume gigs, paired with an S15X-D. So before selling it I figured I should at least take it on a bigger gig to see what it could do. I should’ve known by now not to underestimate Bag End. Phenomenal. I don’t know what these two should do on paper, I do know that I’m getting the best live sound I’ve ever had, which is saying something considering how happy I am with my Nahas rig. The coax high frequency drivers give a much more natural sound to the highs, the punch is incredible, the lows huge and clean. Outside at Merriwhether last weekend, it killed. Inside at a more intimate jazz club, it killed. At a larger club, it killed. It killed at church, at another outdoor event and at several others. Basically, regardless of the volume I’ve needed I’m getting an incredibly accurate representation of what I’m playing. Fretted or fretless, six string or P bass. I couldn’t be happier.”

Brian Hinchliffe

Dear Bag End Folks I recently bought Q10BX-D. It’s changed how I feel about all my gear and especially my bass and my playing. I’m in love with these cabinets and what they’ve done for me. Construction,sound, finish work…. All great!!! Best equipment buy I’ve made in years and I’ve played them all!! Literally!!!! Thank you Brian Hinchliffe

Bruce Koenigsberg

I wanted to let you know that I am very impressed with the sound of the 15″ coax bass bottom that I bought used 2 years ago. There is no doubt in my mind that using your bottom has helped me to gain entrance into several working groups along with being a contracted player on occasion. No matter what gig or practice that I go to it never fails that the other players and audience members can not believe the sound and great clear low end that comes out of this compact cabinet that can fit in the trunk of my grand prix. I am driving it with an inexpensive 300 watt Behringer transistor head which knocks off an ashton. I have also driven it with my old ampeg v4b 100 watt tube amp and the Bag End bottom consistently delivers great tone quality, especially for blues, funk & R&B. The Bag End blows away my other bottom that is a GK twin 10″ with a tweeter and it is much smaller. I can not fit the GK bottom in my car trunk. I have very rarely had to use both the bottoms since purchasing the Bag End. When I purchased it, I emailed Bag End for an emblem that I put on the grill as the guy I bought it from took it off.

I hope that I have influenced other players to buy Bag End products as I was when I initially heard it. When and if I buy another speaker bottom it will definitely be a Bag End. Keep up the great sound.

Bass Player from Night Train Blues Band
Seattle, WA

Bryan Stewart

“I live in the UK. I own two of your bass cabs, a Q10BX-D and a D10BX-D. I have recently put my James Demeter pre amp and Crown power amp into an 18mm birch-faced ply sleeve I built myself and want to cover it in the same deep red carpet as the cabs. I am using this equipment at a festival on 23rd July. The sleeve is the same width as the cabs , 22.5 inches deep and 12.5 inches high. Please could you sell me sufficient of your Deep Red carpet to cover my sleeve? If so how much would you charge me and are you able to ship it in time for the 23 July? The shipping in this time is not critical, but it would be great if you could.

“Your cabs are simply the most musical I have ever used. It’s not the bandwidth nor the power handling there is something else going on. You know like a perfectly tuned drum. They simply sound great.”

In the past I needed to buy some new drive units and dealt with Craig Lockwood. Like you, he was a great help. If he is still with you please pass on my regards.” Cumbria, UK

Chris Cristino

“I purchased my first Bag End Speaker (S15X-D) in 2000 and it is still going strong. Not only do you make a great product, but you stand behind your warranty and provide great service.

Case in point:
Several years ago, I purchased an S12-D to attain a nice, warm mid-range tone for use in a trio situation, which provided ample flexibility at a moderate volume level. Recently, I discovered that the Speaker had no output. After contacting Bag End by phone (no such thing as voice mail here…real people always answer the calls), they immediately shipped out a replacement unit, advised me to use the original packing to return the defective speaker, diagnosed the problem and subsequently informed me that it was under the 6 year warranty and that no charge would be incurred for the replacement speaker. Amazing, but not surprising for a Company with their impeccable reputation.

Thank you, Craig and Tera, for taking my calls, answering my questions and standing behind your company policy. I will always be a lifetime customer and continue to endorse your products!”

Dave Maxson

“I just got an S-12 Deep Red Bass Cab and was instantly blown away by the sound and compactness of this cab. I needed a small cab to fit into small settings but I wanted a deep, rich sound as well. The guys at BassNW in Seattle immediately recommended your stuff. I was debating between the 1 x 15 and the 1 x 12 and chose the 1 x 12 to keep the weight down. Your 1 x 12 sounds better than any 1 x 15 cab I have ever played through.  Keep up the great work and I’ll be sure to recommend your stuff to other players.”

Gary Smejkal

This year I acquired two Bag End Deep Red Series S10-D and S10X-D. Like the Claritin commercial where they peel away the haze to reveal crystal clarity, the sound is like no other speaker I’ve ever owned or auditioned.

Gary Smejkal
BASSO NUDO
www.bassonudo.com

Guy Fiorentini

“I recently bought a pair of TA1200’s, as I had played hundreds of gigs on these speakers in 2 other bands over the last 11 years and they always sounded great. While waiting for my order to come in my sales rep mentioned that there was some delay do to the fact that the speakers recently went through some redesign. I was NOT happy to hear this, because in this day and age this usually means finding some way to cut manufacturing costs and generally results in an inferior product.

Well I’ve got to hand it to you, I didn’t think there was any way to improve on these classics but the new speakers sound even better!…very smooth in the upper mids and top and still deep and tight on the bottom. I run these off a Mackie 808S and it’s no hassle great sound every time! This combined with my S15-D for my upright bass and my sound kills!”

J.T. Trujillo

Gentlemen,

“Just wanted to drop a line and tell you how well my Deep Red enclosures are doing for me. It’s the summer festival season and I’ve played at many this year – Cherry Creek Arts Fest (with 2 bands!), Longmont Jazz Fest, Telluride Jazz this week, just to name a few. The one constant is the wide grin on the sound engineer’s face (no matter who he is) when I remove my road case and they see my QX-10D! I’ve been receiving many, many complements on my sound, and you guts are a major factor for that. Endorsing your cabinets is definitely one of the best decisions I’ve ever made! Thanks to all-you guys, you’re great!”

Jimmy “J.T.” Trujillo-bassist, Denver, CO

Steve Eddington “Heartsfield”

Last year I decided it was time to seek out the best bass cabinets on the market. I did a huge amount of research and surfing, talked to bassists and listened to live rigs, and finally decided to go with the product brand and sound that came up most frequently…Bag End. Once I was in the Bag End “store,” and studied their inventory, I decided that I needed the Q10BX-D cabinet (actually, I did a Wayne’s World …”Oh yes, you will be mine,” kind of thing). Not being one to skimp, I bought two for my live rig. I have since been told that I am crazy because no one really needs 2 of these cabinets, but I disagree. Everyone should have 2 of these beauties (especially if you have roadies). I hooked them up to a 1600 Watt Ampeg head and felt the power through my bones. Oh Baby….the thunk is poetry delivered from a sledgehammer. I have never been happier with ANY speakers I have ever owned since I started in the business. I have 100% confidence in the Bag End product and have never received more complimentary comments from musicians, sound technicians and audiences. I frequently notice technicians standing in front of my rig with an admiring glow. I silently nod to them in knowing recognition. No words are necessary. This is Bag End’s reputation. Kinda cool.

I can’t imagine ever needing or wanting a different speaker configuration than the Q10BX-D’s. I believe they can handle ANYTHING I slam out…. and I have been known to get brutal at times. I think they deserve a lot of credit. Their customer service and sales staff were extremely competent, terrific, friendly, helpful and they also laughed at my jokes.

Thanks Bag End for having terrific products and a great company.

Keep on keepin’ on!

Tim Nickerson

“For the past 7 years I have used a bag end d10 bxd with an Ampeg SVT 3 pro head or a mesa boogie walkabout head, and it is the loudest, cleanest, most articulate rig I have ever owned for use in clubs functions. This cab has taken a few rides down stairways, dropped out the vans, and has never had a problem. I have received countless compliments for the quality of the sound and the power I get from this cab. I also owned in the past 2 single 15 cabs, and had them for about 5 years before selling them for quite nearly what I paid, so they retain their outstanding value. Thanks for making such great sounding and reliable products! It has made all the difference in my sound!”

Electronic Bass Trap

Maurico Gargel

“The E-Trap at the upper left of the room, on top of the diffuser, has been a great addition to my audio mastering facility. The results were outstanding. Really effective as the low end is much better. Thanks a lot for your help and attention to my last minute call.”

E-Trap-Installation-In-Brazil

E-Trap Installation In Brazil

Gem Series, High Output Lousdspeakers

Andrew Davidson

“Hi. I was at the Lightning in a Bottle Festival in Irvine, CA a couple of weekends ago where there was the largest ELF system I’ve ever heard. I believe it was 14 of the quad 18” subs. It was topped by Meyer MSL-5s. I had not heard an ELF rig in 10 or so years. The guy that taught me audio used to build his own ELF boxes and Controllers. I am familiar with the technology. It was a real treat to hear a sealed bass system again. The low end was much more in phase than the other stages. The subs didn’t lag behind the system like ported boxes do and the low end extension of the subs was something I have not experienced in quite a while. I had forgotten how great ELF sounds. I told the system owner he was doing audio a service and to buy more boxes.”

Mario B.

we told you so —
I heard them ( CRYSTALS ) on 2 occasions…I was invited because at that time, We were selling EAW and my friend called me up to comment since I’ve kinda’ used most speakers in town, being a free lance sound engineer and all. From the time I walked into the gate, which was about 25 meters away, til I got to the gear, I had a big smile on my face. Sound wise, it was better than the KF650 and definitely light years ahead of the JBL Array. I would want to compare it’s throw and transparency at that distance to either the Meyer or EV MT-2…

Rob Cook

“For many years, all we needed for bottom at the Chicago Drum Show clinic stage was one pair of single-18 Bag End subs powered by a Macro-2400. The show has been slowly growing every year for 21 years now, and my FOH guy was begging for headroom. He is good, but was pushing my system to the absolute edge. This year we had two Bag End Quartz powered subs (4-18) just in time for clinic heavy hitters like Bryan Hitt of REO, Cora Dunham (Beyonce), and JR Robinson (Streisand, Quincy, etc). The audio was magnicent. Bottom you could feel on your pantlegs and in your chest, but clean and clear. Loud, but not painful. Bag End saved the day.”

Tomm Williams

“I recently purchased 2 sets of Crystal-R’s from Scott at Starsound Audio in Reno NV. Scott had used these speakers for production of the Reno Air Races and Hot Air Balloon Races. I purchased them as I wanted to move into a more professional level with my equipment. I finally got the chance to see what these speakers would really do at the Lassen High graduation ceremony in Susanville, CA. This was an outdoor event covering a football field filled with parents and students. The Crystal-R’s were amazing. A friend told me that he could hear the pre-ceremony music 3 blocks away!! And, due to school direction, the speakers were sitting ON GROUND LEVEL. For visual reasons, they would not permit me to elevate them.

I do not know why more people are not using these speakers. They are absolutely phenomenal. I can’t wait to get some D18E-R subs to go with them. The state geological agency will probably think an earthquake is occurring in Northern CA.”

Infra Series Subwoofers

George Peterson

“After using the ELF system for a while, it’s hard to go back to using conventional monitoring . . . Overall the BAG END bass system is a versatile tool, providing maximum output from minimum enclosures. Clearly, BAG END did its homework.”
George Petersen, MIX Magazine

Jon Jouvenaux

“We have used the system ( 2 x TA6000, 2 x S18E, 1 x ELF) several times and we can not believe the sound that comes from those things!!! We purchased an AH mixwizard 16/2 and the combo is unreal in quality. We have been very pleased with our larger system, but we have to haul a 12,000lb trailer all over the country. We were in the process of buying a 24ft box truck to haul our stuff in when we met you on Wednesday. We were going to spend $15,ooo on the truck, plus insurance, fuel and repairs. With your system we can put it under the bus and only take on vehicle. We figure 20 trips and the new system is paid for just in fuel savings. We will still use the larger system for the bigger events but this new system will be plenty for 55% of our bookings. I talked to Lee Edwards at Crouse/Kimsey today and told him he should push your gear because of the quality.”

Jon, Free Indeed

Lawrence Ullman

“The subwoofers revealed a whole new world of heretofore inaudible sounds . . . I’ve heard dozens of subwoofer systems in the last few years, and this is easily the most coherent and musical.”

Lawrence Ullman, ELECTRONIC MUSICIAN Magazine

Matt LaVoie

“I have had the unit for about a week, I can say that your certainly have succeeded in providing a superior product at a very competitive price. I bought the sub without having the opportunity to audition this model at all, while having heard a few others and one even at home, and the InfraSub is clearly superior. I am very happy with my choice, and the service of the company – keep up the good work – I will be sure to spread the word.”

Matt La Voie

Matt Rubenstein

the “real” reason 8 hz feels so good

Hello, My name is Matt Rubenstein and I’ve had business to business dealings with you guys, and have broken bread with Jim Wischmeyer. I also happen to own an infra sub 18 and have loved it to death for about 10 years. I was scanning the website of a well known taoist master, Mantak Chia, and came across the following quote and wanted to share it with him. Please forward it on to him and wish him the best from me. I hope he gets a kick out of it! Hope all is well with you guys. Take care.

“When we combine our love, compassion and orgasmic sexual energy,
a harmonizing resonance effect arises at the synergistic frequency of eight Hertz.”

Michael Fremer & Dan Schwartz

Comments from ABSOLUTE SOUND’s Michael Fremer & Dan Schwartz.

” It’s the finest I’ve heard…it is incredibly tight and well damped. Articulation and transients of low-frequency bass were positively astounding…And if you are looking for a home theater subwoofer system, look no further. I can’t imagine anything better.”

Michael Fremer, THE ABSOLUTE SOUND Magazine

“Did Michael say that was bass like you’ve never heard before? It is. Not just quantity. That’s up to you. But quality: defined, precise and focused.”

Dan Schwartz, THE ABSOLUTE SOUND Magazine

Rob Cook

“For many years, all we needed for bottom at the Chicago Drum Show clinic stage was one pair of single-18 Bag End subs powered by a Macro-2400. The show has been slowly growing every year for 21 years now, and my FOH guy was begging for headroom. He is good, but was pushing my system to the absolute edge. This year we had two Bag End Quartz powered subs (4-18) just in time for clinic heavy hitters like Bryan Hitt of REO, Cora Dunham (Beyonce), and JR Robinson (Streisand, Quincy, etc). The audio was magnicent. Bottom you could feel on your pantlegs and in your chest, but clean and clear. Loud, but not painful. Bag End saved the day.”

Rocky Buldo

Baddest Bottom Bar None!

I’ve been playing the Low Down Dirty Blues for 40 years www.meninblues.net and hand building fine Hi Fi loudspeaker products for over 20.

From experience there is nothing that touches the Bag End 10 inch drivers for faithful reproduction of demanding low frequency requirements of the 5 String Bass Guitar with such power and authority. It’s truly amazing how well two 10 inch drivers can cover most any club application in one solid but compact cabinet. The flexible inputs give me the ability to series parallel multiple cabinets to meet the required impedance characteristics of any amp on the fly for outdoor shows without lugging huge PA subs.

Thanks for this fine American Made Product.

Toph Nieto

Toph Nieto’s Tale of the Waterproof Infra 18

Hey guys, this is about my Bag End Infrasub 18 bought maybe around 05, I meant to write you guys back in 2010, but…
Here is the tale of 2 wet events, and thousands of hours of great music listening.
I bought the sub for 2 channel music (and some occasional morbid home theatre curiousity).
The first day I got the sub and added it to my 2 meridian dsp 5000’s I played Toto Kingdom of Desire, then straight to On Every Street Dire Straits, then 4 or five hours later Some Bruce Cockburn…..HOOOOOOLLLY SHEEEEEEEEEEEET. It was the most musically satisfying home listening I had encountered!! It blended so beautifully, it was like the speakers just became painted together …amazing.
I play drums and there is nothing more satisfying than a great chest soul punching kick drum……. and now I finally had at home what I usually had in my Meyers monitor rig on stage … that danmar wood beater smacking a coated emp shaking your dinner loose !

So…  May 2 2010

Our house on the Cumberland River is submerged by the flood, my wife and daughter escape the attic in zodiacs after a six hour huddle. I finally get back into the house 7 days later after the river subsides…..  my sub had floated thru the house from its dedicated spot, thru the kitchen, past the dining room and finally landed in the living room area ….the screen wasn’t even torn as my family and the rest of Nashvilles wonderful volunteers helped clean up I found all kinds of excuses to never let the sub get tossed. Finally in July, I pushed the sub up against the front door to hold it in place and we moved on to our next home up in Ky. I would get down every few weeks to check on the house, the sub sat thru a whole winter and finally in July of 2011 we were going to have the house demolished… there was my infra sub still proudly holding the front door in place…this was going to be a tough day!

Something made me wonder, so I called a great buddy of mine to bring over the appropriate cords  and we plugged the Infra into the contractors generator and then ran some RCA’s from a boom box and …….wow…we didn’t even clean the Cumberland mud out of the RCA plugs.
We loaded her up and I brought her 200 miles to the new home to meet my Genelec. I wired her in ……and I swear it sounded even BETTER, maybe even a little tighter, but even after all that time it was still just massive seamless low end….

…so 3 years later…  Wet, Part 2

1/28/2014
The basement pipe froze, burst etc, soaking all my gear again. Including all the shit in my little ‘listening’ room… the Infra this time only sustained about 2 inches of submersion. A little B&W in the other corner, same water, DOA…
this time I carefully shopvaced lightly around the cabinet, let a servpro fan hit it for 2 days and ….you got it…IT IS ROCKIN..it looks like hell, the bottom corner has started to split, but no rattles or cab shake.
To honor its second rebirth I dug out my old Dire Straits favorite cut  Heavy Fuel….. playing it thru my lap top with a couple of little krks… AMAZING….. Like our bass player says….. sounded so good I threw up right there!!!!!
I will never buy another sub from anybody at any price, thanks for making such a remarkable product…USA!
I am going to order another Infra sub immediately…..(thanks to the good hand people)… and I will never ever take anything for this one… it is one brave, bad, low end soldier
Thanks boys,
Toph
Nashville, TN

Studio Users

Maurico Gargel

“The E-Trap at the upper left of the room, on top of the diffuser, has been a great addition to my audio mastering facility. The results were outstanding. Really effective as the low end is much better. Thanks a lot for your help and attention to my last minute call.”

E-Trap-Installation-In-Brazil

E-Trap Installation In Brazil

TODD-AO/GLEN GLENN STUDIOS

“The Bag End system never fails to impress.”

Dave Tourkow, supervising engineer, TODD-AO/GLEN GLENN STUDIOS

TA Series, Full Range Loudspeakers

David Horton

“Just a note to tell you that I really like the TA-5000s. They’ll certainly cleanly push some serous air. Hope things are well with you. See you at AES.”

David Horton, Austin TX

Guy Fiorentini

“I recently bought a pair of TA1200’s, as I had played hundreds of gigs on these speakers in 2 other bands over the last 11 years and they always sounded great. While waiting for my order to come in my sales rep mentioned that there was some delay do to the fact that the speakers recently went through some redesign. I was NOT happy to hear this, because in this day and age this usually means finding some way to cut manufacturing costs and generally results in an inferior product.

Well I’ve got to hand it to you, I didn’t think there was any way to improve on these classics but the new speakers sound even better!…very smooth in the upper mids and top and still deep and tight on the bottom. I run these off a Mackie 808S and it’s no hassle great sound every time! This combined with my S15-D for my upright bass and my sound kills!”

Jon Jouvenaux

“We have used the system ( 2 x TA6000, 2 x S18E, 1 x ELF) several times and we can not believe the sound that comes from those things!!! We purchased an AH mixwizard 16/2 and the combo is unreal in quality. We have been very pleased with our larger system, but we have to haul a 12,000lb trailer all over the country. We were in the process of buying a 24ft box truck to haul our stuff in when we met you on Wednesday. We were going to spend $15,ooo on the truck, plus insurance, fuel and repairs. With your system we can put it under the bus and only take on vehicle. We figure 20 trips and the new system is paid for just in fuel savings. We will still use the larger system for the bigger events but this new system will be plenty for 55% of our bookings. I talked to Lee Edwards at Crouse/Kimsey today and told him he should push your gear because of the quality.”

Jon, Free Indeed

Other

David Craton

don’t tell the FDA —

Last night I went to the church where we have installed our latest system and I had a talk with the wife of the preacher who told me this. One of their members approached the pastor of the church Sunday after the service and asked him to look in his hand. The preacher asked what was in the man’s hand and the man stated that was his hearing aid. With a big grin the man said that he loved the new sound system and for the first time in years he could hear everything in the service and did not need to use his hearing aid. Needless to say, the church loves the system. This is a true story. I guess once again, we have proven that Bag End systems do remove waxy build up.

David B. Craton
AV Manager
Springdale Acoustics, Inc.

Gary Krolak

“I got the new bass cabinets last week and used them on three gigs over the weekend. I was totally gassed. I think they are the best cabinets that I have ever used. The response was wonderful. The bottom end was very silky and full and I got just the right amount of growl. It was the closest to an upright bass sound I have ever managed with the fret-less. They also seemed to remove the dear spots from my neck! Phrases that only seemed right in the past were now really right. This may force me to give up my day job as I can’t wait to play again!”  Thanks, Gary