Limited Warranty

Bag End / Modular Sound Systems, Inc. Limited Warranty warrants all Bag End products against defects in material or workmanship. The warranty is from the date of purchase by the original purchaser from an authorized Bag End dealer, or from the date of manufacture, whichever is longer, as follows:

Powered Loudspeaker Products: Two years

Rack Mount Processor Products: Two years

Non Powered Professional and Consumer Loudspeaker Products: Six years

This limited warranty extends to all purchasers or owners of the product during the warranty period. Bag End does not warrant its products against any and all defects:

  1. arising out of materials or workmanship not provided or furnished by Bag End, or
  2. resulting from abnormal use of the product or use in violation of instructions, or
  3. in products repaired or serviced by other than authorized Bag End service centers, or
  4. in products with removed or defaced serial numbers.

Bag End agrees to supply all parts and labor to repair or replace defects covered by this limited warranty. The replacement parts or products can be of original or improved design, at Bag End’s option in each respect. The defective product is to be returned to any Bag End service center in packaging providing at least as much protection from damage as the original packaging. All transportation costs and full insurance will be paid by the purchaser or owner. After repair, Bag End will return the product prepaid within the contiguous 48 states to the purchaser or owner.

ALL REMEDIES AND THE MEASURE OF DAMAGES ARE LIMITED TO THE ABOVE, AND CONSEQUENTIAL OR INCIDENTAL DAMAGES ARE EXCLUDED. EVEN IF BAG END HAS BEEN ADVISED TO THE POSSIBILITY OF SUCH DAMAGES. ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USE OF TRADE, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A PERIOD OF SIX (6) YEARS FROM THE DATE OF PURCHASE BY THE ORIGINAL RETAIL PURCHASER, OR SIX (6) YEARS FROM THE DATE OF MANUFACTURE, WHICHEVER IS LONGER.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Warranty Procedure